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Forum Discussion
candice3
5 months agoNew member | Level 2
Cannot create a folder on the website by pressing 'Enter' on my keyboard
Device (Dell G7) Operating System/Browser (if using the web) (Windows 10, Chrome)
Question or Issue The new UI for the Web Version is horrible. Nothing was wrong with the previous version. Now ...
Megan
Dropbox Community Moderator
5 months agoHey candice3, sorry to hear about that!
I just tested what you described on my end, and it looks like I'm able to create a folder once I select the designated path, name and then hit "Enter".
I just tested what you described on my end, and it looks like I'm able to create a folder once I select the designated path, name and then hit enter.
If you try a different browser, or an incognito mode on your current one, do you notice the same behavior?
You also mentioned that you get a different window now. Would you be able to send me a couple of screenshots, in order for me to have a visual too?
Let me know more, and we'll take it from there!
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