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Twopan's avatar
Twopan
Explorer | Level 3
17 days ago

Cannot remove sharing restriction from my Dropbox account.

I have received an email for the third time saying I have been banned from sharing for exceeding bandwidth limit. I had no idea such a restriction existed. I have a basic Dropbox account, but have bu...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
17 days ago

Hi there, Twopan​​, let's jump right into this!

It sounds like access to your sharing was paused on your account.

Have you checked this article to see if any of the files you're trying to share, or have already shared breaches the Terms of Service? You can also take a look here for more info.

Lastly, how long has it been since you received an email from Dropbox informing you about that? Can you try to share a brand new file/folder inside your account and see if you get any specific errors?

Let us know more and we'll take it from there.

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