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markscranton's avatar
markscranton
New member | Level 2
3 months ago
Solved

Cannot sync due to permissions on macOS Tahoe

Device  Macbook Pro Operating System/Browser (if using the web) Mac OS 26 Tahoe (same behavior on previous Mac OS) Dropbox App Version (if using the app) 232.4.5988 Syncing Status Cann...
null
desktop
Mac
sync
  • mrrichardlewis's avatar
    mrrichardlewis
    2 months ago

    That seems to have worked for now.   Thanks.   Will come back if it happens again.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi there markscranton - thanks for letting us know about this.

Can you please let me know what happens if you click on the 'open permissions'  and the 'Learn more' buttons that are shown in your screenshot?

Are you able to find those files in your Dropbox folder on your computer to try to move them out and back in perhaps?

Let us know more and we'll take it from there, Mark. 

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