Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

RickyW's avatar
RickyW
Explorer | Level 4
5 years ago

Can't create new folder in Dropbox folder in Mac

Hi,   I'm on Macbook Pro Big Sur.    I can't create new folder when I'm inside the Dropbox folder.  As you can see, the New Folder option is being greyed out.   This is so frustrating bcs...
desktop
Mac
sync
RickyW's avatar
RickyW
Explorer | Level 4
5 years ago

Hi,

 

Found the problem. Was using a colleague's computer and she doesn't have the Edit function enabled.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Sorry to jump in here, and happy to see that your question is now resolved RickyW!

Don't hesitate to get back to us if anything comes up.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!