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Forum Discussion

RickyW's avatar
RickyW
Explorer | Level 4
5 years ago

Can't create new folder in Dropbox folder in Mac

Hi,   I'm on Macbook Pro Big Sur.    I can't create new folder when I'm inside the Dropbox folder.  As you can see, the New Folder option is being greyed out.   This is so frustrating bcs...
desktop
Mac
sync
RickyW's avatar
RickyW
Explorer | Level 4
5 years ago

Hi,

 

Found the problem. Was using a colleague's computer and she doesn't have the Edit function enabled.

Anna G's avatar
Anna G
New member | Level 2
4 years ago

I'm having the same trouble, but don't know where to find the edit function you said was disabled. Where is that option?

 

I'm on a MacOS Monterey 12.4 and Dropbox Business.

 

I can create a new folder in another Finder folder and drop it into the Finder Dropbox folder, but I can't create a new folder directly in the Finder Dropbox folder.

 

 

Thanks!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Anna G, since it appears you're running the new version of Dropbox Business, you might need edit permissions for the team space, which the team admin can grant.

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