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LishD
2 months agoNew member | Level 2
Can't create new folder in Dropbox folder in Mac
Hello, I'm on Macbook running Sequoia 15.4 I can't create a New folder inside the Dropbox folder. As you can see in the screenshot below, the New Folder option is being greyed out. This is ...
Jay
Dropbox Community Moderator
2 months agoHi LishD, thanks for bringing this to our attention.
Are you part of a Dropbox team, and if so, are you a member or an admin?
Are you trying to create a folder in the root folder of the Dropbox folder, or in a subfolder under another folder?
This will help me to assist further!
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