We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
LishD
2 months agoNew member | Level 2
Can't create new folder in Dropbox folder in Mac
Hello, I'm on Macbook running Sequoia 15.4 I can't create a New folder inside the Dropbox folder. As you can see in the screenshot below, the New Folder option is being greyed out. This is ...
LishD
2 months agoNew member | Level 2
Hi Jay,
I am a member, and I am trying to create a new folder within a subfolder.
I am a member of the "Office-Quad" with edit access to the "Team Folder".
Also, note that I can create a folder within Dropbox's Web Console in the exact location where I am attempting to create a new folder within the Dropbox application installed on my MacBook.
- Walter2 months ago
Dropbox Community Moderator
Hi from me too and thanks for the screenshot and additional details LishD
This is expected behavior since the option to create new Team folders is only available on the web at this time.
Are you having issues with creating them on the website in the location you wanted?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!