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LishD's avatar
LishD
New member | Level 2
2 months ago
Solved

Can't create new folder in Dropbox folder in Mac

Hello, I'm on Macbook running Sequoia 15.4 I can't create a New folder inside the Dropbox folder.  As you can see in the screenshot below, the New Folder option is being greyed out. This is ...
  • Walter's avatar
    Walter
    2 months ago

    Hi from me too and thanks for the screenshot and additional details LishD 

    This is expected behavior since the option to create new Team folders is only available on the web at this time. 

    Are you having issues with creating them on the website in the location you wanted?

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