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Forum Discussion
Ted G.
7 years agoCollaborator | Level 8
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
chrisreedfilm
6 years agoExplorer | Level 4
So - I actually CAN drag all sorts files to Dropbox, but what I can't do is drag WORD files to Dropbox. Interestingly, I can save files from within Word to Dropbox, and I can drag Word files FROM Dropbox to my Mac. So this is a strange, one-way, one-software problem. Any further insights?
chrisreedfilm
6 years agoExplorer | Level 4
So, I have actually discovered something by way of experimenting, which may help explain Daphne's (and other Dropbox reps') confusion – at least as to MY problem with Word dragging one way but not the other. Prior to Catalina, I just easily dragged to and from the Dropbox folder on my laptop. I never used the Dropbox desktop app. In fact, I'm not sure I realized there was an app beyond the appearance of a Dropbox folder, which I had used for years. Since my installation of Catalina, however, I have noticed the actual Dropbox desktop app – beyond the desktop folder – and a lightbulb went off the other day that this is what you and the other Dropbox reps have been referring to in the thread. So I tried dragging Word files into the app, and they transfer seamlessly. That gets rid of my issue. It still doesn't explain why I can no longer just drag the files directly into the folder, but at least I have another way.
- raphael26 years agoExplorer | Level 3
this is what dropbox replied to me for this issue. really???
Having had a further look into what you are describing, it would appear that the problem you’re experiencing is caused by your OS, not by Dropbox. We’re unable to provide support for third-party apps or services.
The best way for you to get assistance with the problem is to reach out to the company that makes the OS for support.
Should you need anything else, please don't hesitate to reach out. I'm here to assist. - pentagramwookie6 years agoHelpful | Level 6
IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; doneThat code worked for me in Terminal.
Yeah, apparently it's a bug with Catalina, not a Dropbox issue. There's a huge bucket list of issues with Catalina, no audio volume keyboard control through certain external monitors, no option for CUDA Nvidia drivers, no option for OpenGL/OpenCL, no option for 32bit app support among the peskiest for many creatives. Those issues have no hope, at least this is something that can be fixed with a simple Terminal command.
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