Forum Discussion

Ted G.'s avatar
Ted G.
Collaborator | Level 8
7 years ago

Can't Drag Files to Dropbox Folder in Catalina

Hello, In catalina I am no longer able to drag files in finder into the dropbox folder.  The selected object just sort of springs back into place and will not enter the Dropbox folder.  
Mac
sync
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey peeps, thanks for your ongoing feedback on what did the trick for you, and sorry to hear that some of you are still having trouble with this. 

If you've already tried the workarounds proposed on this thread and you're running the stable version of the desktop app, could you submit a ticket to our Support team and let me know the ID (eg. #1234567) that gets created? 

Keep me posted - thanks!

akoozab's avatar
akoozab
New member | Level 2
6 years ago

Hi, I'm having the same issue as others here and submitted ticket Ticket #10588910

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for joining us here and letting me know your ticket number akoozab!

     

    I was able to locate this and I've just passed along your comments just to let my colleague know you've also reached out to us here.

     

    If there's anything else I can assist with in the meantime, let me know.

     

    Cheers!

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