Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

CKKJA's avatar
CKKJA
Explorer | Level 4
1 year ago

"Can't load content at the moment" error when attaching files from Dropbox Android app

I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach f...
Android
Error Messages
Mobile
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi CKKJA, if you're using your mobile, make sure you're requesting & accessing our Community through a "desktop" version on your browser.

 

Otherwise, it might be wise to use an actual computer in order to attach your screenshot. 

CKKJA's avatar
CKKJA
Explorer | Level 4
1 year ago

I'm not very IT savvy. I can't find the screenshots in my Dropbox files or my camera photos on my "actual computer" and I'm still having the mobile issue today. 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!