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Can't see some documents loaded from other users
Another user has loaded several documents into a shared folder. I can see some of the documents but others are not there.
6 Replies
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My colleague is loading them on his but they aren't coming through on mine. I'm working on the desktop version but have tried also mobile. I confirmed that we do not have a security setting and I removed the pop up blockers from chrome.
- Jay
Dropbox Community Moderator
Are these files in a shared folder, or are they shared files?
There are shared files loaded into shared folders
- Jay
Could you clarify exactly what you're seeing on the Dropbox site, when compared to your colleague?
A screenshot of this, while hiding any sensitive filenames, would help greatly.
I will put something together and share it for you later today. Thank you!
