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LES2006's avatar
LES2006
New member | Level 2
3 years ago

Can't see some documents loaded from other users

Another user has loaded several documents into a shared folder.  I can see some of the documents but others are not there.  
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi LES2006, thanks for bringing this to our attention.

 

Are you able to see the files you mentioned on the site or the computer?

 

This will help me to assist further!

  • LES2006's avatar
    LES2006
    New member | Level 2
    3 years ago

    My colleague is loading them on his but they aren't coming through on mine.  I'm working on the desktop version but have tried also mobile.  I confirmed that we do not have a security setting and I removed the pop up blockers from chrome.

      • LES2006's avatar
        LES2006
        New member | Level 2
        3 years ago

        There are shared files loaded into shared folders

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