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jkingwhite's avatar
jkingwhite
New member | Level 2
2 months ago
Solved

Can't share any folders or files

Device Lenovo IdeaPad 5i (maybe 9 months old and bug free) Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app) I'm using Chrome browser, but fwiw my Android ...
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windows
  • Walter's avatar
    Walter
    2 months ago

    Hey jkingwhite - thanks for bringing this to our attention.

    I've just sent you an email to have a further look internally, so take a glance at your inbox and we'll take it from there.

    Cheers!

jkingwhite's avatar
jkingwhite
New member | Level 2
2 months ago

Hey Walter, just circling back. Thanks for looping me into the dialogue I had with Support team shortly afterward. 

I won't bore you with the details, but suffice to say, the problem got identified, the issue got resolved, I'm able to share again, and we've closed that ticket. Mad props to you for making this happen. Very impressed and enormously thankful to all involved!

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hi there jkingwhite​ , and welcome back to the Dropbox Community 👋

    I’m really glad to hear the issue is resolved and thanks so much for coming back and letting us know! Your update will certainly help others in the future, showing that even the more complex issues can be sorted out here in the Community or with our internal support team.

    By the way, I’m Theresa 👩‍💻, one of the Community Managers here at Dropbox HQ. Since you’ve been using Dropbox, I’d love to know… what’s your fave Dropbox feature? Whether it’s something you lean on every day or just a hidden gem you discovered, I’m always curious what people like most.

    Looking forward to hearing more,

    T 😺 (Dropbox Community Manager)

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