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Forum Discussion
zwilson
9 years agoExplorer | Level 3
Changing owner of Dropbox Paper Doc b/w business and personal accounts
Really loving Paper! It's the closest thing to my vision of a perfect collaboration tool! I recently created and linked(?) a business account to my Personal Dropbox. Now I've unintentionally created ...
- 9 years agoHi there zwilsonThat’s awesome! I’m so glad to hear that you’re enjoying Dropbox Paper! :heart_eyes:As for your questions, it currently not possible to transfer ownership of a Paper doc. As the owner of a doc, the current adjustments you can make to the status of other collaborators is “Can Edit”, “Can Comment”, and “Remove” from your doc. You can do this by clicking on the "Share" buttom at the top-right of your screen.The best advise I can give, is if you transfer (or less elegantly put, “copy-paste” 😜) the content from your Paper doc, into a new Paper doc located in your Business account.Additionally, you're also more than welcome to submit Paper feedback on this. If you access Paper through the web, click on the “?” at the bottom right of your screen & you’ll find a “Feedback” option where you can submit a request.Also, let me know if you have any additional questions, or there's anything else I can help you out with.Thanks and have a great day,
Karina - 8 years agoHi again zwilson,I’m Jane; I know that it’s been some time since this was posted, though I’m reaching back out with good news! 🎊You may keep in mind that an owner of a Paper doc can now transfer ownership by pressing Invite > the dropdown 🔽 next to the new owner > Make owner, as below:
Here are a couple of pointers that could also be helpful:
#1. This feature is currently only available to Paper docs, as folder ownership can’t be transferred.#2. Ownership can only be transferred to another member in the doc.#3. Only the current doc owner can transfer ownership. In a team, a team admin can transfer ownership if they have access to the doc.[Edit: Doc ownership transfer is currently only available to members on a Business team, while you won't be able to transfer ownership of a Paper doc if you're working on a personal account.]I'm always here to keep this conversation going, so just as usual & please do let me know of your thoughts or additional queries!
toiletgtanny
8 years agoExplorer | Level 4
Hello Jane,
Unfortunately, nor clearing my browser's cache or using Dropbox Paper via incognito mode in my browser (Google Chrome 68, macOS High Sierra 10.13.5) doesn't work for me.
I don't know if this is relevant, but I'm using Dropbox Paper from Poland.
Jane
Dropbox Staff
8 years agoLet me have a closer look on your setup through our Official channel. In order to investigate having all our tools available, I’ve made sure to reach out to you directly via email on my end, so as to check on one specific example.
Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly get back in touch with you asap. Thanks again & I’ll be awaiting your next reply!
- MH828 years agoNew member | Level 2
Hello,
Was this ever resolved? I am also trying to change ownership from business to personal account and do not see the "Make Owner" option listed as you outlined.
Thanks
- AP-AOT8 years agoNew member | Level 2
Same issue here.
Just moved over to my Dropbox business account on business email and trying to transfer my docs over. I can't see the options when following the thread.
Thank
- Jane8 years ago
Dropbox Staff
Hey AP-AOT, MH82 & toiletgtanny, thanks for flagging that you’re unable to transfer your Paper doc ownership & please accept my apologies for any frustration previously caused. Please note that this is currently available to members of a Dropbox Business team. If you're not a member or admin on a Dropbox Business team, you won't be able to transfer ownership of a Paper doc.I’ve amended my earlier reply to reflect this & this resource can be used as a point of reference for anyone else visiting the same conversation in the future. Thanks again to all for your cooperation! - JT I.7 years agoNew member | Level 2
Yeah I hope someone removes this forum topic, as it's misleading, untrue, and frustrating. Searching for this issue you see this page called:
Changing owner of Dropbox Paper Doc b/w business and personal accounts
[SOLVED]However after reading through everyone's post you come to realize, that this is not solved here AT ALL. YOU CAN NOT CHANGE OWNERSHIP OF A PERSONAL PAPER DOC TO YOUR BUSINESS ACCOUNT WITH DROPBOX. Don't get led by the SOLVED tag on this post. Even though dropbox team has made this common sense feature to work, they have only made it work if you pay them. So the only thing that works, for us pleebs, is copy/paste between the two accounts, and let go of any document comments.... they are now part of the past.
- TMA17 years agoExplorer | Level 4
I hope they embed changable ownership for free account. Because I and my team are new to dropbox and paper, and try to test these apps. But we have faced wiht the problem that Boss of team should be owner but only technical staff can set up docs, I mean import many kind of docs like forum posts, to-do lists, old evens etc. After all, tech staff became the owner of those Paper docs at first, so then? We now compromise ask boss to make a folder to become the owner of the folders, not files.
- JasonBriscoe7 years agoHelpful | Level 5
Asking the same question here – I cannot seem to change ownership either.
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