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MarthinGrobler's avatar
MarthinGrobler
Explorer | Level 3
6 years ago

"check your internet connection and try again" When trying to share a file?

Trying to share a file, but when I enter some email addresses I get the following messages ""check your internet connection and try again". Other email addresses works 100%.  Working on a Macbook Pro...
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Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hi there MarthinGrobler, let's see what we can find. 

 

Are you using the desktop app or the website to share the file?

 

Could you send me a screenshot of the error message? 

 

Looking forward to hearing back from you!

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