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Cloud icon with arrow on some folders/files (Mac issue)
I am working with dropbox for over 8 years but since last few weeks some sci-fi things are blocking my workflow with dropbox. I saw cloud icon w/arrow pointing down next to some (random) folders & fi...
Hey there boroman, welcome to our Community and happy Monday!
It sounds like you updated to new version of the desktop app for Mac OS and you're referring to online only files/folders.
Note that a cloud icon with a down arrow means your file or folder is synced and online-only until it is opened.
âSyncedâ means that any changes you make to this file or folder are reflected everywhere you access your files in Dropbox. âOnline-onlyâ means that youâll need to be connected to the internet to initially open this file or folder. Once opened, this file or folder will become available in the desktop app to be opened at any time.
Also note that you can adjust your syncing settings through the app's preferences under the Sync tab, if needed.
I hope this helps!
The question is - why they radnomly appear with the cloud on my iMac and Macbook (different files/folders)? I, of course will click everything to be downloaded now and no cloud icon is present, but I bet tomorrow when I open the computer some other folders will have same issue. This wasn't happening before the update, ever... I wish I can go back to the simple dropbox use as always đ
Me too. In my MacBook when I upload a file from my iPhone, I see the file on MacBook "online" (cloud with arrow down). If I want to see the file offline I must open it.
I don't know why
...seems solved: https://www.dropboxforum.com/t5/View-download-and-export/Mac-gt-New-files-with-cloud-icon-How-to-set-it-up-to-sync-files/td-p/649004. Right click, mark as offline, done. Still confused why you canÂŽt do this in the settings tab
Hi, same here and this is really frustrating. After updating to Dropbox v168.4.4802 where the move to
/Library/CloudStorage/Dropbox happened, offline files are not working properly. And manually doing this every time is not a permanent workaround! Can someone from the team please help out, thanks!
It's a mess. I upgraded to beta and I have files showing:
- Cloud with arrow
- Cloud (solid)
- Cloud (dotted)
- Green (checked) icon in combinations with all previous three types of cloud
I f the file is in solid cloud, I can't open it...! even though I just created it on my Powerbook... I can't figure out what's going on, I had to log into my DropBOX in my browser to be able to send the file to someone. It's a mess, I wish I could go back to my previos standard DropBOX settings... you guys need to hurry up and fix these issues...!
- Megan
Dropbox Community Moderator
Hi TheOldman, welcome to our Community!
You mentioned that the files with the solid cloud can't be opened. Do you get any specific errors when you try to open them?
Feel free to have a look at this helpful Help Center article, in regards to the new syncing icons for macOS. Also, could you clarify the app's precise syncing status at the moment?
Keep me posted, and we'll take it from there!
