Computer lockup, indexing hangs

Thanks for clarifying the app's version for us. Could you maybe send us a screenshot of the app's exact status as shown in your system tray at the moment too Scanlon44 ? 

I had to take a picture. Cannot manipulate a screenshot fast enough before the computer freezes

Hi Scanlon44, do you have any folders/files waiting to sync online from your local Dropbox folder?

If not, could you then try an advanced re-install, and let me know of the results? 

Megan,

How do I know if there are files waiting to sync?  I have no folders showing the little blue circle - is that enough? 

I like your suggestion but do not want to end up with thousands of conflicted copies. So ultra cautious.

tks

Hi Scanlon44, you can also double check your content locally with your files online, just to make sure that all the files are updated, and the edits, and changes are synced there. 

Hi Megan,

Uninstall does a good job.  I did not find  any leftover DropBox mentions in RegEdit nor in Program nor Program X86.

I followed the instructions for the Advanced Re-install. and selected the Advance install so I could unselect the Selective Sync for all files.

Still hungup when I had approx 25,000 files left to index and locked up my computer.

end

We're happy to hear it's sorted now and thanks so much for keeping us in the loop on this Scanlon44

See you around the Community and take care!