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slthom's avatar
slthom
Explorer | Level 3
3 years ago

"Conflicted Copy" entire dropbox folder

Turned on my laptop this morning and noticed my entire dropbox folder said "conflicted copy" and renamed it.   I have seen individual files with this issue, but the entire folder became conflicted?...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi slthom, thanks for bringing this to our attention.

 

Is you Dropbox folder located on an external drive by any chance, or do you have multiple Dropbox accounts?

 

This will help me to assist further!

  • slthom's avatar
    slthom
    Explorer | Level 3
    3 years ago

    This is a local folder.   I have a personal account as well as a business account.  The entire business folder became renamed with conflicted copy

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Did you have both Dropbox accounts linked on your computer, so both Dropbox folders are visible?

       

      Did the Dropbox Business team admin change the name of the business account, which would change the name of the Dropbox folder?

      • slthom's avatar
        slthom
        Explorer | Level 3
        3 years ago

        yes, both are linked. 

         

        I am the team admin and didn't make any changes.  Just opened computer up this morning and noticed the entire business dropbox folder had been changed to include "conflicted copy."

         

        I just reinstalled dropbox on my computer and DB has gone through it's reindexing and such.  I then opened up the folders within the "conflicted copy" folder and copied them back to the normal business dropbox folder.  everything appears to be fine now.  It is just crazy to think the entire folder can become "conflicted"

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