We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
nathan s.2
11 years agoNew member | Level 1
conflicting copies and deleted files still appearing
For weeks now we have been seeing the same users getting conflicting copies in there group dropbox folders. These users won't ever open these specific files therefore don't understand why the same fi...
Richard M.41
10 years agoNew member | Level 1
I agree with Tamie W. and will add that when the conflicted copies started showing up for us, each of them was corrupted beyond recovery as was the non-conflicted copy. Restoring from dropbox backups was only successful occasionally and we finally just deleted hundreds of files and went back to local backup copies (thank goodness we had).
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!