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RiCo67's avatar
RiCo67
Helpful | Level 6
2 years ago

Context menu disappeared from Dropbox app on Win11 build 194.4.6267

Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have availabl...
desktop
sync
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi RiCo67, could you attach a screenshot showing then context menu when you right a file or folder in your Dropbox folder directly (and not via a Quick Access menu)?

RiCo67's avatar
RiCo67
Helpful | Level 6
2 years ago

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, could you try reinstalling the desktop app, without uninstalling it first, using this link?

    • RiCo67's avatar
      RiCo67
      Helpful | Level 6
      2 years ago

      Hi, thanks. Reinstalled, but nothing changed. Same as before

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey there from me, RiCo67!

         

        It might sound trivial, but have you tried to re-start your device at all? 

         

        I'm asking because to attempt to investigate something related to a visual issue on your Dropbox the best first step is for you to try restarting your computer and see if the issue persists. Restarting your computer will reload the Dropbox visual elements.

         

        Also, is it possible that you recently updated your Windows' OS? 

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