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opositif's avatar
opositif
Explorer | Level 4
3 years ago
Solved

continue to backup external drives with a new macbook

Hello, I have just changed my computer. I want to continue backing up my external drives, but dropbox offers me to backup my drives again, it doesn't take existing backups into account. I don't s...
Computer Backup
desktop
Dropbox Backup
Mac
sync
  • Jay's avatar
    Jay
    3 years ago

    Hi opositif, the Dropbox Backup feature works per device, so if you're using a new computer, it wouldn't allow you to continue using an existing backup for another computer. 

     

    You'd need to create a new backup for this machine in order to use the feature normally.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi opositif, and thanks for posting here. 

 

Can you please have a look at this Help Center article, and let me know if these steps seem to help?

 

Keep me posted for any updates.

  • opositif's avatar
    opositif
    Explorer | Level 4
    3 years ago

    Hi, and thank your for your reply. But it does not help, because I don't want to restore a backup, but I want to continue with existing backup.

    The only solution I see is to delete backups and create new backup but it very very long !

     

    Anybody ??

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi opositif, the Dropbox Backup feature works per device, so if you're using a new computer, it wouldn't allow you to continue using an existing backup for another computer. 

       

      You'd need to create a new backup for this machine in order to use the feature normally.

      • opositif's avatar
        opositif
        Explorer | Level 4
        3 years ago

        Thank you Jay

        that's what it seemed to me !

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