You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Could not add a shared folder to Dropbox
My daughter sent me an invitation to add and edit a folder that she created in her Dropbox account. When I try to accept the invitation, I receive an error message that says "Could not add to Dropbox". There is plenty of space in my account to accept this folder, and she and I have shared many folders in the past without any problem, so this came as quite a surprise. I have checked settings, restarted my phone, none of which helped. I have the Android Dropbox app running on my Google pixel 6 pro, which has never had a problem accepting a folder before.
- Jay
Dropbox Staff
Hi sargamites, thanks for bringing this to our attention.
How large is the shared folder you're trying to add?
Do you have enough quota to add it to your account?
This will help me to assist further!
- Hi Jay! Thanks for reaching out.
The shared folder is 121.3 MB.
My account shows 5.5 GB free space.
Mike- Jay
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
