Couldn't Copy Link Error

Hi GWS247; welcome to the Community!

It seems like your shared links have been banned. How long have you been getting this message? 

If it's been a while, may I use the email address that's connected to your profile here to reach out in order to investigate further? 

Thanks!

Yes you may.  I have been getting this error message since last Friday so 4 days now.

Hi GWS247,

Did you receive the same (or similar) message when you try create link pointing to the same file while using web interface? 🧐 Or you haven't tried yet. Can you share what is going on dropbox.com/home when you try create share link to the same jpg?

Thanks, GWS247.

When using the web interface is allows me to create and copy the link (by memory I don't think it was allowing me last week).  However when I paste the link to MS Excel file and try to open by clicking on the link I get a MS Excel error saying "Unable to open http://www.dropbox.com/s/................Cannot download the information you requested.

Thanks again GWS247,

That seems like a bug in Dropbox system at all. Let's hope will be fixed soon. I and some other users (most probably all) experience the same.

About the link, did you replace the ending "?dl=0" to "?dl=1" or "?raw=1" (whatever is more suitable for you)?

Hope this helps to some extent.

Tried all 3 but still no luck opening.  Thanks for the suggestions though.

Do you think deleting my account and then setting up a new account will achieve anything?

If you ask me, did I tried? No, I didn't.

I don't think it will work, becouse of number affected users (not just few) and variety of affected platform. Initially I thought, it's an application bug, but now if I have to bet, looks like fault on central (server) level. Of course can not be sure.

Thanks for the quick response GWS247; you've got :envelope: