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couldn't save content Please check your internet connection and refresh the page
Online ANYWHERE and I get the following error when trying to share from Safari is iOS10 "couldn't save content Please check your internet connection and refresh the page"
This hapens on any network.
iPad V5 32gb with AT@T
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- The grey color icon for Dropbox doesn’t work. It doesn’t recognize when safari opens a PDF file instead it gives an error.
- I see. Then, try the other one (in color) ed deactivate the one in grey. I had the same issue and I solved in deactivating one of the two. It might work the opposite for me
How is this issue solved? The marked solution is just a workaround using another browser...
- Issue still here after all this time. Thorough description and examples: https://www.dropboxforum.com/t5/Files-folders/Save-to-DropBox-can-t-upload-certain-files-that-work-fine/m-p/349768#M53064
I've given up on Dropbox for various reasons and moved on . Google Drive it is..
- Thing is Google Drive has its own, different bugs and issues. Lost count of the number of reports I’ve made to Google regarding Drive and their other apps.
I just tried to save to Dropbox from my iPad and I received the same error. I discovered this thread when investigating the error, I’m amazed that it seems to have been an issue for about 2 years. So clearly not resolved as the thread would have me believe.
I am still experiencing this issue. The workaround shown above (that is marked Solved) does not work for me.
- This drove me crazy too. I updated the Dropbox app, signed out of Dbx, turned off my phone for a minute, turned it back on, signed into dbx and it worked. Hope this helps someone else:)
- I believe this is a matter of root permissions! At least it was for me.
iPhone 11 Pro, IOS 14.2, Safari browser
What DIDNT work:
• clear browser cache
• reset DNS
• turn off add blocker
• Hard reboot phone
• turn off/on phone
• log out/in Dropbox
• reinstall Dropbox
What DID work:
• try another random PDF file from online - OR -
• Save PDF file to Adobe Reader, then from there(!) save to Dropbox
Note: I realised the files I could not save was all “personalised files” (EU Corona passport with personal ID), (list of my current insurances as online pdf file from my insurance company).
At least mine had a temporary address in the address bar named
“ https://c9-root-proxy-s3binaries-11xyqgskelu1c.s3.eu-west-1.amazonaws.com/“(...something).pdf”.
That led me to believe this error is related to temporary permissions.
Hope this info will help someone else!!
