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MandyShaw's avatar
MandyShaw
Helpful | Level 5
3 years ago
Solved

Delays and issues with syncing large files. App is behaving oddly, and gives weird messages.

Hello I have a set of sound samples/patches which I want to keep in my Dropbox account. Total about 23GB when zipped. I have loads of free space in my Dropbox Plus 2TB account. I have added the...
desktop
sync
upload
  • Mark's avatar
    Mark
    3 years ago

    Dropbox should be uploading in 4mb chunks and restarting for that last 4mb block. So if it failed at 4.5gb it should restart at that point when connection resumed etc. However, I am not sure if the 'online only' setting maybe distorts that? I'd be tempted to leave it local and then once uploaded change it to online only.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Dropbox should be uploading in 4mb chunks and restarting for that last 4mb block. So if it failed at 4.5gb it should restart at that point when connection resumed etc. However, I am not sure if the 'online only' setting maybe distorts that? I'd be tempted to leave it local and then once uploaded change it to online only.

MandyShaw's avatar
MandyShaw
Helpful | Level 5
3 years ago

Many thanks - you are absolutely correct, this is about 'Online Only'.

I have just done a controlled experiment using some other big files that had never been near Dropbox before.

The ones copied to an Offline folder behaved exactly as I would expect, including in the Dropbox app UI.

The ones copied to an Online Only folder uploaded fine, but the Dropbox app UI kept telling me that the uploads were complete when they were not (though an accurate outstanding byte count was shown in the bottom right hand corner).

This feels like a bug, where is the best place to report it please?

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