Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Maria081
4 months agoNew member | Level 2
Downloading from the website is slow and syncing is stuck on my macOS desktop app.
Hi,
I am paying for the dropbox essentials plan, however I am unable to:
- Download ANY file
- Sync my computer AT ALL
What is going on? is someone able to help? I have been trying t...
Maria081
4 months agoNew member | Level 2
I would be very happy just to download the previous version, where at least things were working.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!