Forum Discussion

pellet's avatar
pellet
Helpful | Level 5
8 years ago
Solved

Drop box is stuck at "Starting..." but files are being synced

The box icon on system tray stays at gray and says "Starting...". But, when files are changed on another computer, they are being synced. Should I be concerned? Is there a fix?   Thanks.
desktop
sync
  • Jane's avatar
    Jane
    8 years ago

    Hi again to all, 

    This should be resolved now. Please restart your Dropbox desktop or mobile app and try again.

    Let us know if you are still receiving an errors or you're experiencing anything out of the ordinary & we can look further into it.

    Thanks to everyone for your reports & happy Dropboxing ahead! 

neekster's avatar
neekster
Helpful | Level 6
8 years ago

I should also note I've tried all the same steps as you, so no proxy, disable finder integration, reload etc, no joy. I'm not running on an external drive though, so assuming we do have the same issue, that would appear might not be related. 

cvlk's avatar
cvlk
Helpful | Level 6
8 years ago
nice. that's what i want to hear. thanks for all the info! hope some others can join in. fyi, also running the latest version of macOS.

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