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RP15's avatar
RP15
New member | Level 2
10 months ago

Dropbox app not recognizing external SSD for backup on Mac computer

I am running MacBook pro m3 max with sequoia 15.3.1 and want to backup a Samsung T7 external SSD formatted APFS encrypted, has 1 file in it 50MB. Dropbox will not recognize the drive, I have tried re...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey RP15, thanks for your post today.

If your external drive is encrypted APFS, I'm afraid that it's not supported.

On Mac computers you can backup HFS+, APFS, exFAT and FAT32 formatted drives.

I hope this clarifies things, but if you still have questions, don't hesitate to let me know.

Thanks.

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