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Forum Discussion

Braffs's avatar
Braffs
Explorer | Level 3
2 years ago

Dropbox app not syncing Scrivener files between Mac and iOS

I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the i...
desktop
iOS
Mac
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

If the files appear normally on the Dropbox side of things, then there may be some other issue with the Scrivener app. Have you ensure that it's connected to Dropbox correctly?

 

Have you tried contacting the developers for further assist with their app?

Braffs's avatar
Braffs
Explorer | Level 3
2 years ago

Yes, it's possible it's on their end. I did contact them for support a while back (when I first came across this issue), and they suggested a few solutions (such as doing a complete reset, uninstalling and reinstalling Scrivener), which did temporarily fix the problem, but now it's started happening again and I thought it was worth exploring if there is a fix on the Dropbox side of things, as their solution didn't work. Seems like Scrivener app and Dropbox are not communicating properly.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    Braffs wrote:

    Seems like Scrivener app and Dropbox are not communicating properly.

    Yes I agree with that bit. Sadly that's an issue with Scrivener as they build the 'link' between the two. 

     

    Maybe a daft question but make sure you are on most recent version of software etc. and see if that helps. A forced restart also often does!

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