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Dropbox Backup says its backing up my files but I can't get them online.
Not sure if I've put this in the right category but anyway.
I recently updated dropbox as well as my mac and it started to re-backup my whole macbook again. Once it was finished I realised that...
Hey Megan!
Thanks for reaching out. So I didn't know there were two different versions of Dropbox Backup, I would absolutely prefer the version that puts all of my files into the dropbox directory. I'm assuming that way I can then choose to make files available offline & online? Not too sure how switch over to that version though.
I need to be able to send files via dropbox, listen to mp3 & wav files while on my phone, and I cannot seem to do that in its current state. I understand that I can view what's been backed up through the 'Backup' section on dropbox, but when I go to 'All files' it doesn't show them there which I believe is where I need them to be?
Thanks!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey NickWalton, before I go ahead and let you know more about what you asked in your latest reply, I'd like for us to check if you're running the Beta version of not.
If you access your Backup page online, do you see Beta to the right of Dropbox Backup at the top of the page?
Yep I am
Okay I understand what's happening.
Is it possible to change back to the original version? and is this what's to be expected from the Backup system going forward?
If so, is it possible to view the Backup of my Macbook on the Dropbox app on my phone with the new system?
- Megan
Hi NickWalton, I'm afraid that choosing the non-Beta version isn't possible.
As for everything you mentioned about sharing content, making content online-only and more, this is all expected in this version of Backup.
And yes, you should be able to see your Backup when using your phone, if you choose to visit your Backup page online, through your browser.
