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jdking's avatar
jdking
New member | Level 2
6 months ago

Dropbox Backup will not see my 4TB Sandisk external drives.

My 2 4TB Sandisk external drives will not show up for Dropbox Backup. My 2TB Sandisk external drive does. The only difference between them is that the 2TB is APFS Case Sensitive and the 4TB drives ar...
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Dropbox Backup
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jdking's avatar
jdking
New member | Level 2
6 months ago

Hi Megan,

 

Yes. I do not receive a dialog box for the 2 4TB drives. In the manage backups I only see the 2TB drive. It is backing up fine. The 4TB drives do not show up there.

 

Dropbox Version: 228.4.5567

 

Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    HI jdking, thanks for the info. In order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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