Dropbox Capture cannot uploading any screenshot or record

Hi SIRADA, sorry to hear that you‘re having issues with this!

Can you confirm that you‘re running the latest version of the app? You can check this by following these steps:

• Open Dropbox Capture.
• Click“⁝”(vertical ellipsis).
• Run any pending updates.
• Re-launch Dropbox Capture.

Can you also ensure there is enough hard drive space on your computer and in your Dropbox account?

Let me know more!

I found nothing about Run any pengind updates. 

My Dropbox Capture version is v91.0.4

Thanks for the speedy update SIRADA!

Can you try to quit the Capture app, then relaunch it and attempt a new screen recording?

I have tried quit the app , re launch again and try uninstall and re-install the app but the app still have the same problem. 
It only works for screenshot menu.

Hi SIRADA, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

Jay Of course.

Jay What I have to do next for solving this problem.

Hi SIRADA, would it be okay for me to reach out via email, in order for us to have a closer look into this?

Of course 
[Removed as per Community Guidelines]

Hi SIRADA, I've sent you an email, please could you reply to it as soon as possible!