We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
david b.126
2 years agoNew member | Level 2
Dropbox contents different on my laptop, desktop, and phone
On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com.
CLicking on either of the Dropbox icon...
Rich
Super User II
2 years ago
david b.126 wrote:
On my HP desktop in File Explorer, I have many files under Dropbox. This list differs wildly from my FIle Explorer on my HP laptop, my phone, and Dropbox.com.
Are you sure you're signed in to the same account on each device, and Dropbox.com? It sounds like you have different accounts.
Go into Dropbox Preferences and verify that the email listed is the same for all devices, and that it matches the email address you used when you subscribed.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!