Forum Discussion

fooosco's avatar
fooosco
New member | Level 2
9 months ago

Dropbox desktop app on Mac not syncing 1.8 GB worth of data.

Hello, I’ve been a Dropbox user for many years and have always been very satisfied with your service. However, for the past few days my Dropbox app on macOS has been stuck syncing around 1.8 GB of ...
desktop
Mac
sync
fooosco's avatar
fooosco
New member | Level 2
9 months ago

About symlinks or junctions: not that I know of.

Regarding the files, I forgot to mention that the syncing list includes a lot of .jpg files that don’t actually exist on my laptop. I tried re-indexing the hard drive to see if it was a macOS error, but those files are still not visible. Please see the attached screenshot.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey fooosco, thanks for the info! 

    Can you also try downloading and updating to our latest stable build (222.4.5042)? 

    Do these indexing, uploading and downloading numbers remain stuck, or not?

    Do you happen to have a rough estimate of the amount of files in your Dropbox folder? Could they be more than 300K, which is the soft limit of our app?

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