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TAS_01's avatar
TAS_01
Helpful | Level 5
5 years ago
Solved

Dropbox desktop app slow syncing team wide.

Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed.
We have around 22 TB in Multiple Teamfolders. Has anyone the same Problem?

  • mStern's avatar
    mStern
    5 years ago

    Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
    Thanks a lot techstaff! 👍

40 Replies

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  • Pajmako's avatar
    Pajmako
    New member | Level 2
    5 years ago

    Yeah tried running on both Win and Mac they are not exceeding 35kbps, tried on wifi and Lan connection both of them

  • nnassivet's avatar
    nnassivet
    New member | Level 2
    5 years ago

    Hello Dropbox-Support-Team, 

    can you please give a statement?

     

  • Renatas's avatar
    Renatas
    New member | Level 2
    5 years ago

    Same problem with MAC, and windows. Extremely slow downloads and uploads 

  • I'm trying to download the app on my laptop, I have no problems with the internet and it doesn't work

  • Renatas's avatar
    Renatas
    New member | Level 2
    5 years ago

    It looks like that most of Dropbox services which requires something to download having very slow speeds 

  • Intelligent cycling's avatar
    Intelligent cycling
    New member | Level 2
    5 years ago

    Same problem here. No problems in Denmark but our German servers struggles to get a connection...

  • mStern's avatar
    mStern
    Helpful | Level 5
    5 years ago

    Solved for me right now, as I seem to get routed via TXL Pop hub now. Issue occured when I was connected to FRA.
    Thanks a lot techstaff! 👍

  • TAS_01's avatar
    TAS_01
    Helpful | Level 5
    5 years ago

    Let's hope that there is a sustainable solution. The last Dropbox-related outage for FRA was in early September.

    This will not work with the Enterprise SLA for us.

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