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Dropbox desktop on Mac corrupts files -- downloading from web is fine
I've got a Mac with a small SSD -- smaller than my Dropbox account. So I use "Selective Sync" to keep most of my large photo library in the cloud. When I need some files, I enable "Selective Sync" an...
In case anyone is interested in the solution for this problem -
Files were erroneously marked as 'online only', a smart-sync feature (even though smart-sync wasn't even enabled).
I had to enable it and mark the files as 'local' (via the context menu), which solved the problem.
hth
I used the program vbindiff to examine the files. The difference is obvious. The Dropbox app is creating a file with the same name, extension, and file size. However the contents of the file are completely empty. Every byte is "00", whereas the files I dowload from Dropbox.com have lots of data in them. It is as if the Dropbox app is allocating the space for the files, but never actually syncs the contents of the files.
I'm experiencing the exact same problem (selective sync, zero-ed out files).
Client version: v84.4.170
OS version: 10.14.6
In case anyone is interested in the solution for this problem -
Files were erroneously marked as 'online only', a smart-sync feature (even though smart-sync wasn't even enabled).
I had to enable it and mark the files as 'local' (via the context menu), which solved the problem.
hth
- Fiona
Dropbox Staff
Hello there!
Being opted-out of the system extension may also mean that if you have existing placeholder files (files with the grey cloud icon) and try to open them by double-clicking the file, you may see an error. You can ultimately open these files by right-clicking on them and choosing to make the file "local" as you correctly mentioned akariv.
Just confirming what you said here is accurate. :white_check_mark:
Thanks for posting your solution.
I had the same problem and akariv's solution worked for me. It is possible to set a whole folder to local so it is quick to fix.
