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euanburton's avatar
euanburton
Helpful | Level 6
3 years ago

Dropbox External Drive Backup - Changing Computers

I’ve just found out when you change Laptop / Desktop you can’t continue to use the same external hard drive with Dropbox Backup. This is absolute madness. If you want to continue to use that hard d...
Computer Backup
desktop
Dropbox Backup
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there, euanburton, thanks for posting here! 

 

Your feedback regarding our external drive has been very valuable and I will endeavor to make sure your voice is heard.

 

I definitely see what you mean, and how it's affecting you while it's also not ideal. 

 

I will pass on your comments to the relevant departments so that we can further improve our product.

 

If you need anything else, let me know! 

ajglendinning's avatar
ajglendinning
New member | Level 2
2 years ago

Hello,

I am running into this same issue mentioned in the post above. Is there still no solve for this almost one year after this posted? If I change computers do I need to re-upload my entire external drive?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey ajglendinning - could you let us know more about the issue you're facing so that we can advise further?

     

    Would the backups page help with what you had in mind perhaps?

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