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euanburton's avatar
euanburton
Helpful | Level 6
3 years ago

Dropbox External Drive Backup - Changing Computers

I’ve just found out when you change Laptop / Desktop you can’t continue to use the same external hard drive with Dropbox Backup. This is absolute madness. If you want to continue to use that hard d...
Computer Backup
desktop
Dropbox Backup
upload
CarissaC's avatar
CarissaC
New member | Level 2
9 months ago

I have also run into this issue.  Seeing that this issue was posted 2 years ago, and that there still isn't a solution to transfer the management/update of a backup of an external drive with a new computer is very concerning.  I paid to upgrade my account to use the backup feature and get enough space to have everything sync/backup.  I thought I could just select the drive and the back-up would happen since I already told Dropbox to back it up.  I didn't think it mattered which computer I was on.  What is the point of being able to backup an external drive if it is tied to the original computer only?  

I am so disappointed.. I came to Dropbox for ease of use.  Please make this a priority Dropbox Backup!

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