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Forum Discussion
robinwn
4 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made...
- 4 years ago
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
John M.13
4 years agoExplorer | Level 4
OK. Against my better judgment, I updated MacOS from Monterey 12.2.1 to Monterey 12.3.
Mirabile vistu - I can still search my Dropbox folder from the Finder Search magnifying glass on the folder toolbar. I was really apprehensive, but figured I could always resort to the Dropbox menubar search tool if I had to.
So now, I'm using Monterey 12.3 and Dropbox 144.4.4491, and Finder search is working normally on my MBPro.
I don't know how akmedia got Dropbox v145.3.4888 - I tried to update my copy of the Dropbox app and it will not go beyond 144.4.4491. From what I can tell, that's the lasted stable release of Dropbox. Maybe akmedia mis-typed her/his DB release number?
spinozist
4 years agoNew member | Level 2
I am now getting this behavior. Any known solutions?
- spinozist4 years agoNew member | Level 2
This makes me want to lobby against anyone using Dropbox at every opportunity.
- spinozist4 years agoNew member | Level 2
I chatted with support in Dropbox and they could not help me. I uploaded the relevant screen shots, explained the problem, and they said they couldn't do anything. Very disappointing in a company I've had a relationship with for years.
- Thinker4 years agoNew member | Level 2
Does anyone have a solution to this problem? It is very frustrating that Dropbox folders are not included when I search my mac. Makes me want to try another provider other than Dropbox.
- John M.134 years agoExplorer | Level 4
Really wish I could help ... because no doubt I'll be plagued with this problem again if the solution isn't found.
FWIW my Dropbox app has been updated (unbeknownst to me) to version 147.4.4800, and my Mac (2021 MBPro) is running macOS Monterey 12.3.1 (21E258). I'm not aware of any other changes on my system that made Finder search mysteriously start working and so far, thankfully, the problem hasn't returned.
- John M.134 years agoExplorer | Level 4
Did a search and found that other folks are having Finder search problems with Microsoft OneDrive, and I thought I saw some also with Google Drive.
Mac OS's "File Provider API" is deeply involved in this (according to DropBox support, as mentioned in my earlier post). Either the API is buggy or the API is being implemented incorrectly. DropBox developers need to demand Apple engage on this.
- Thinker4 years agoNew member | Level 2
And just like that I rebooted my mac and it starts working again. Yippee.
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