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Forum Discussion
robinwn
4 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made...
- 4 years ago
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
dvpp666
4 years agoHelpful | Level 5
Here are three screen shots looking for two new docs I saved in Dropbox. Spotlight finds them in "This Mac" but not in "Users" nor in "Dropbox"
I should add - I am only having this problem on my brand new iMac with the Apple M1 chip (in my university office), and not on my Intel iMac at home. Same Dropbox. So maybe something to do with M1 chip?
wifiwyfi
4 years agoExplorer | Level 3
This issue seems to have been going on since January with no solution and a lot of tire-spinning.
I'm having the same problem finding files and folders in Monterey. I'm weary of continually having to work around technology issues instead of just being able to get work done.
I've been trying to decide whether to move completely to Dropbox or GoogleDrive. This makes the decision much easier.
- kevin_shkfjh123244 years agoExplorer | Level 4
Having this same problem with a brand new M1 14" Mac running Monterray 10.5.
It's extremely frustrating, as search is one of the most basic features I expect to work. - dvpp6664 years agoHelpful | Level 5
The problem seems to have solved itself over a long weekend of neglect. Now spotlight is finding things again. I have no idea why, but I'll take it.
- Nancy4 years ago
Dropbox Community Moderator
Hi kevin_shkfjh12324, sorry to hear you’re having the same issue.
Can you let me know what’s the current syncing status of your desktop app, as well as its app version?
- kevin_shkfjh123244 years agoExplorer | Level 4
@nancy I have dropbox v155.4.5493. (MacOS 12.5 on an M1 mac)
Dropbox is synced - and I can search for, and open, the files from Spotlight, but just not in Finder (as reported by others)
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