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Forum Discussion
Dropbox is now too hard to use.
Congratulations Dropbox,
You have lost sight of your core value added, and ruined your offering. You have layered so much unwanted additional functionality on top of simple file sharing, the the interface is now confusing and inaccessible. It's very difficult to do the simplest things like copying a link to a file in my dropbox so I can paste it into an email for someone. You want me to use your collaboration tools, and your "improved" methods for sharing files.
Not Interested in being coerced into doing things your way. Dropbox is now too hard to use. I am actively searching for a new file sharing platform that understands the real value it is adding. Oh, and adding all this new crap does not justify raising your rates.
Goodby Dropbox.
Unhappy customer
38 Replies
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- I thought I was the only one. How do I get up outta here? This is the pits. They hold your data hostage! I can't even download a photo!!!! It's so complicated.
- Walter
Dropbox Community Moderator
Hey AlQamar, sorry to hear you're having issues with this.
Can you please clarify if you're using the desktop app, the mobile app or the website to download your files?
If you're getting a specific error, please feel free to send us a screenshot, so that we can have a visual too.
Hi Walter,
That was an old post but thanks for responding. At the time I was really trying to combine multiple dropboxes. I had recently quit work and found that half my files were in one dropbox sign-in and half were in another.
I've got a situation now whereI have two or three nearly identical dropbox folders on one computer. But I also have a new computer and it only shows one dropbox after I've signed in online and downloaded the app. My plan is to download all files, erase all my current dropboxes, and try to start over with just one dropbox. I do not use dropbox much for sharing files or collaboration. I use it as my virtual cloud for documents and find it preferable to being tied into One Drive, or iCloud, or Google Drive.
I cannot work out how to use google drop box? So confusing. I have been trying to get videos from my iPhone to my laptop and trying to get videos from one computer to my laptop etc. too confusing I’m just on the verge of giving up.
I dont need to integrate. Can you give me the name of "just another cloud storage provider" that will just send my file for me?
Yes, I am in the process of migrating my parents off of Dropbox, which they had a paid subscription to. It has become impossible for them to navigate and use, which is not surprising given that it has even become very difficult for me to use! Dropbox, you've ruined your product.
Noted it is an order post ... Offering some constructive feedback ... The new website is getting harder to navigate .. Included are a couple of screen shots showing duplicate folder structures and when previewing a document the web page becomes very busy... The whole Dropbox web experience is becoming somewhat unintuitive. For me though, the Dropbox sync engine is still the best on the market (I've had to blank out some parts for obvious reasons).
