Dropbox is now too hard to use.

I am a Mac user but experiencing many of the same issues. Dropbox was simple to use - it just stored my photos, they were filable and easy to find. Most importantly to me every time I connected my phone the photos downloaded without me having to do anything clever. I proudly told other people what a great app Dropbox was.

I get that many people are not as dim with technology as I am, and that they may have needs that Dropbox in its current form may answer perfectly. If the main drive of Dropbox as a company is to answer those needs I have no real issue with that but I really don't understand why while answering those needs the baby is thrown out with the bathwater. 

Photobucket did a similar exercise, suddenly deciding they were going to charge users for what they had previously offered for free. Almost every user found some other way of storing their photos. It must be possible to keep both groups happy without too much effort, when you already have a working system, you don't have to have a huge great R&D budget to invent something new, it already exists 

I psent more than 30 minute sonline with tech support.  I told them that this NEW appearance on my C drive of a redundant Drobox folder was incomprehensible. WHat is worse is that my phone no longer synchronizes my whatsapp media and camera to my origianl folder. 

Even tech support could not move the fodler to my D drive where I have room.  They asked me "do you have Widnows 7 ..that is the problem apaprently"   oh..you didnt get my paymnet?  I decided to send it in dollar emogie symbols.... 

This is another attempt to force a user to store eerythign online. People also ask

Couldnt agree more - its now pracitically impossible/difficult/unpleasnat to use when you are on the move.

It is so unnecessary as the origianl system was fine and its been completely ruined .

I am actively looking for an alternative

Worzel

Very much agree.   Way to complicated now.   I need something simple that allows for a single click share or upload.

Absolutely agree.  So shockingly confusing that the simplest task of actually sending multiple photos is actually impossible.  Good bye dropbox.  No way would I pay for such a headache.

Which parts in particular jordancarter ?

I think for a lot of people they dont 'get' the concept that Dropbox is on their local hard drive and is essentially a mirror to the cloud. I do, however, believe that the new backup feature is badly explained/implemented and causing far too many confusions. 

I lean towards apps that do a few things and do it well.  Your analysis is spot on.   The apps/software companies tend to add features that appeal to the people paying the bills.   I only use the free version as my needs are simple.  I did try to use the synching feature and proceeded to wipe out my home folder on my Mac.  I still can't unlink some folders on my Windows box.  I have read the various help messages and they have not helped.   Bottom line is my experience with the NEW Dropbox has not been good.

For some reason it used to be easy to download files from Dropbox to your phone, now it's a PITA.

There used to be a simple "save to device" option directly, now it's buried in a few menu options. This is a huge step backwards and NOT user friendly at all.

I do think Dropbox is one of the best cloud storage options, and it works great on a desktop/laptop, but the Android app UI could use a LOT of work in terms of making it easier and more intuitive to use. Do they actually do any app user testing???

Casper, would you be willing to send me completely basic instructions on the use of dropbox? My dentist sent me a dropbox link of a CT scan. I downloaded dropbox. I have been unable to view the scan. When I send a viewing link to others, they are also unable to view. The instructions provided are a dead end & dropbox provides no support. 

THANKS!

Where is the "delete this folder" or files option?
Where is "download this folder" or "these files" option?
Where is the "sort files by size" option?

I'll tell you where they are: removed or buried in a labyrinth to make it near impossible to maximize space in a free account, and remove the largest, unneeded files.