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Dropbox is stuck on a file I deleted
The "syncing" icon has been displayed on my Dropbox icon in my Mac system bar at the top of the screen for over a week now. Curious I looked at what it was trying to sync and it was a random file. I ...
Hey cloudstoragelover, sorry to jump in.
If you haven’t tried this recently, can you please unlink - relink your Dropbox app, and let me know if there’s a difference after that?
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIs this file from the Messages app on your machine or iPhone by any chance? Do you still have a copy of it somewhere?
Jay I have no idea where the file originated from - when I first noticed this file was causing problems, I opened the Dropbox.com site and looked at ALL of my files. Using search I was able to find it, and it wasn't even an image, but a file missing an icon. I deleted it, permanently, from that location, thinking that would solve this issue.
Sadly it did not, as Dropbox has continued to look for it despite restarts, delete/install, etc..it just won't give up on it no matter what I do. The file no longer exists, anywhere.
- Walter
Hey cloudstoragelover - sorry to jump in here, but could you try fixing your hardlinks and permissions as outlined here and let us know if the issue persists?
Thanks Walter I did both of those tasks, permissions and hard links, and nothing changed.
- Nancy
Hey cloudstoragelover, sorry to jump in.
If you haven’t tried this recently, can you please unlink - relink your Dropbox app, and let me know if there’s a difference after that?
Omg Nancy That fixed it, thank you!!!
- Nancy
