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ccordeiro's avatar
ccordeiro
Helpful | Level 5
10 months ago
Solved

Dropbox keeps trying to sync a file that was moved to another Dropbox location on macOS.

Dropbox keeps trying to sync a file that was moved. No matter what I try to do the syncing doesn't stop for the past 2 days. Running on macOS Sonoma 14.5.
  • ccordeiro's avatar
    ccordeiro
    10 months ago

    Nothing really worked 😞

    The only way to get back to normality was to unlink the Dropbox folder from my Mac, remove Dropbox app completely, delete Dropbox folder and then re-install Dropbox app.

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