We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Tairetsu
2 years agoNew member | Level 2
Dropbox lets me back up the entire Documents folder, but not an individual subfolder.
Hey there! I'm a little new to using dropbox after stopping about a decade ago, the backup feature seems pretty useful to sync files between my devices, but i'm having an issue: I can only tell the d...
Nancy
Dropbox Community Moderator
2 years agoHope you’re doing well, @Tairetsu! Welcome to our forum.
Can you send me a screenshot of what you see when trying to back up folders within your Documents folder?
Also, if you’re using the updated Backup feature, keep in mind that backups from other devices can only be accessed on your web account.
Keep me posted for any updates, though.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!