Forum Discussion

koong's avatar
koong
Explorer | Level 3
2 years ago

Dropbox link cannot appear when right-clicking to share it on Windows

In my Windows File Explorer, when I right-click on a file, the Dropbox link does not appear for sharing. In the past, this laptop could be shared by right-clicking. And currently my other computers c...
desktop
Share
shared links
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey there koong - sorry to hear about this.

 

Can you please take a look at your computer's system tray and let me know the Dropbox desktop app's exact status and version?

 

A screenshot of the options you get when right clicking on your files in Dropbox would also help!

koong's avatar
koong
Explorer | Level 3
2 years ago

 

  • koong's avatar
    koong
    Explorer | Level 3
    2 years ago

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      It seems that your context menu options are filled with 3rd party apps @koong 

       

      Could you temporarily quit any 3rd party app that might be running on your computer and let me know if this persists?

      • koong's avatar
        koong
        Explorer | Level 3
        2 years ago

        I've already closed some apps, but the "Copy Dropbox Link" option still isn't showing up in the context menu. Could you please advise on what else I might try?

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