Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
JOfE
6 years agoExperienced | Level 11
Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
- 5 years agoThanks for the added info MartinL1!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
JOfE
6 years agoExperienced | Level 11
I downloaded and re-installed the dropbox app. The account had to re-sync but it is now showing smart sync status. Try that.
- wzrdjr6 years agoHelpful | Level 5
I downloaded and installed v110.4.458 but still no finder intergration or contextual menu options for Dropbox.
- devilsinkpot6 years agoHelpful | Level 5
It's back now, but I needed to remove all components manually and install from scratch. A simple re-install wasn't suffice.
- Sparqx6 years agoHelpful | Level 5
@devilsinkpot, can you pass on what you did to remove all the components? I dragged Dropbox from the Applications folder to the trash and reinstalled with a download but that didn't work. Perhaps also deleting the folder ~/Library/Application Support/Dropbox?
- USP6 years agoExplorer | Level 4
Same issue here. After installing dropbox again, the second time it worked.
- robjewitt6 years agoNew member | Level 2
Urgh, I'm not looking forwards to having to do that
- Sparqx6 years agoHelpful | Level 5
This problem was recently resolved on my MacBook Pro with Dropbox update v112.3.247. I am running macOS Big Sur Version 11.1 Beta (20C5048k), and Dropbox should also work on the standard public release of Big Sur. Hopefully this can close out the problems reported in this thread.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!