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Forum Discussion
JOfE
6 years agoExperienced | Level 11
Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync
Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
- 5 years agoThanks for the added info MartinL1!
Could you please try the following steps:
-Click on the Dropbox icon
-Open your Activity Monitor from your Mac Utilities folder
-Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
-Re-start Dropbox from the applications folder by double clicking on the Dropbox application
-Click on the Apple icon in the top left of your screen
-Click on "force quit"
-Relaunch the finder
Thanks!
devilsinkpot
6 years agoHelpful | Level 5
It's back now, but I needed to remove all components manually and install from scratch. A simple re-install wasn't suffice.
robjewitt
6 years agoNew member | Level 2
Urgh, I'm not looking forwards to having to do that
- Sparqx6 years agoHelpful | Level 5
This problem was recently resolved on my MacBook Pro with Dropbox update v112.3.247. I am running macOS Big Sur Version 11.1 Beta (20C5048k), and Dropbox should also work on the standard public release of Big Sur. Hopefully this can close out the problems reported in this thread.
- JOfE6 years agoExperienced | Level 11
How do you get that latest version? I'm on 110.4.458
- Sparqx6 years agoHelpful | Level 5
Hi John,
I just saw your question, and sorry not to answer it earlier. The app automatically updates itself when needed. To learn more, open the Dropbox Preferences screen from the app.
From this preferences screen, click on Learn about Dropbox Update. It takes you to a Dropbox website page that starts as follows:
Information about the actual update process that runs alongside the main Dropbox process can be found at https://help.dropbox.com/installs-integrations/desktop/upgrade-latest-version. There is no manual method for updating Dropbox, other than to download the latest file and install it over the current version. Dropbox installer is designed to automatically update Dropbox when it detects a slowdown in main app activity, and as explained on the referenced webpage, there is no way to turn that behavior off. Sounds like the Dropbox team made that decision due to high reliability requirements, tight coupling with Finder, and also the need to rapidly roll out updates for functionality and security when called for. If your version of Dropbox is not automatically updating, it may be that you need to manually download and reinstall Dropbox on your computer, after which it should update itself automatically in the future.
- deweinst5 years agoExplorer | Level 4
I don't know if this is a general solution, but I just downloaded Dropbox again and installed it (without removing my old copy). The problem went away.
- JOfE5 years agoExperienced | Level 11
See if it stays.
- bsyehuda5 years agoNew member | Level 2
It happens that the Dropbox Finder Extension appears multiple times (check the activity monitor). This makes sync and smart sync operations non visible but synchronizations with the Dropbox site are working
A workaround is to force quit all these extensions using the activity monitor. After that Force quite the Finder process. It will automatically reappears and the Dropbox Finder extension appears too (made it is hooked to the Finder process).
It is unfortunate that I have to do this frequently, sometimes daily.
Can't you write a better software this will prevent this duplications? After all we are using Mac OS X to not mess with such things
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