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JOfE's avatar
JOfE
Experienced | Level 11
6 years ago
Solved

Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?
desktop
Mac
sync
  • Megan's avatar
    Megan
    5 years ago
    Thanks for the added info MartinL1!

    Could you please try the following steps:

    -Click on the Dropbox icon
    -Open your Activity Monitor from your Mac Utilities folder
    -Search for "Dropbox" in the search bar, and click the "x" on the top left, to force quit everything related to Dropbox
    -Re-start Dropbox from the applications folder by double clicking on the Dropbox application
    -Click on the Apple icon in the top left of your screen
    -Click on "force quit"
    -Relaunch the finder

    Thanks! 
Tomcor's avatar
Tomcor
Helpful | Level 6
5 years ago

Hello, some minor visualizations problems in desktop app here too.

Integration with finder in big surr shows menu with missing icons.

See image attached (a question dot instead the dropbox icon).

My desktop app is v113.4.507

 

The dropbox menu in the finder bar has no icon but a "missing signial" question dot. "menu

JOfE's avatar
JOfE
Experienced | Level 11
5 years ago

which version of Big Sur are you running Tomcor ?

  • Tomcor's avatar
    Tomcor
    Helpful | Level 6
    5 years ago

    Hello JOfE , I'm using Big Sur 11.1 !

  • anonymous's avatar
    anonymous
    5 years ago

    Continuing to have this issue! I do not understand why randomly dropbox just stops during the day - it seems like when someone sends me a file with a link it break. Running the attached version 

     

     

  • Tomcor's avatar
    Tomcor
    Helpful | Level 6
    5 years ago

    Situation got worse. Now dropbox menu is no more working.

    Neither in the Finder Toolbar or in the Right-click-menu.

    So bad :-(

     

    Dropbox menu in Finder ToolbarNo more Dropbox in Richt-click-Menu, nor Dropbox Status Icons in Finder File lists

     

  • JOfE's avatar
    JOfE
    Experienced | Level 11
    5 years ago

    I wasn't aware dropbox had a toolbar option in the finder in Big Sur 11.1. I am on 11.1 also and there is no Toolbar icon available. This release is a mess.

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